Effective date: October 14, 2026

MKT Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.mktconsulting.com and use our services. It also describes your rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Information We Collect

We may collect the following categories of personal information:

- Identifiers: name, email address, phone number (including mobile number), and mailing address.
- Commercial information: records of products or services purchased.
- Internet or network activity: IP address, browsing history, and interactions with our website.
- Geolocation data: if you use location-based services.
- Professional or employment-related information: if applicable, for business accounts.
- Other personal data: any additional information you voluntarily provide.

We do not collect sensitive personal information unless it is necessary and you have explicitly consented.

2. How We Use Your Information

We use personal information to:

- Provide, support, and improve our services.
- Process transactions and fulfill orders.
- Communicate with you about your account, support requests, and services, and, by email, about products and promotions.
- Enhance website security and prevent fraud.
- Comply with legal obligations.

3. Text Messaging (SMS)

If you opt in to receive text messages from MKT Consulting, either by checking the SMS consent box on our contact form or by texting us at (916) 585-8967, we use your mobile number only to communicate with you about your IT support requests, service appointments, and service alerts. We do not send marketing or promotional text messages.

Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive text messages is not a condition of any purchase. For full details, see our SMS Terms at https://www.mktconsulting.com/sms-terms.

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. How We Share Your Information

We do not sell, rent, or share your personal information, including your phone number, with third parties for their marketing purposes. We may share your information only with:

- Service providers: third-party vendors that help us operate our business (for example, payment processors, email services, and the phone and messaging providers that deliver our calls and text messages).
- Legal authorities: when required by law or to protect our rights and property.
- Business transfers: if we undergo a merger, acquisition, or asset sale.

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Because text messaging requires your explicit one-to-one consent, your data as it relates to SMS messaging, including your mobile number and your SMS opt-in and consent, will not be shared with or sold to any non-affiliated third parties.

We will not sell, share, or rent your SMS opt-in information to any third party for any reason other than to deliver the specific services associated with our text messaging program. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.

5. Your Rights Under the CCPA and CPRA

If you are a California resident, you have the right to:

- Know what personal information we collect and how we use it.
- Request access to the personal information we hold about you.
- Request deletion of your personal information, subject to legal exceptions.
- Opt out of the sale or sharing of personal information (we do not sell personal information).
- Correct inaccurate personal information.
- Limit the use and disclosure of sensitive personal information.

To exercise these rights, contact us at support@mktconsulting.com or (916) 585-8967. We will verify your identity before processing your request, and we will not discriminate against you for exercising your rights.

6. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy or as required by law.

7. Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

MKT Consulting
10388 Sheldon Rd
Elk Grove, CA 95624
(916) 585-8967
support@mktconsulting.com